REFUND POLICY
Refund Policy
Last updated: August 2026
At Tesla Coffee, we make sure every order reaches you with the quality it deserves. If there's an issue with your order, please read this return and exchange policy before reaching out to us.
Return Window
You can request a return or exchange within 1 day only of receiving your order.
Return Conditions
- The product is still in its original packaging, intact, and unopened
- The product packaging is in good condition with no damage
- No quantity of the product has been used
When Are Return or Exchange Requests Accepted?
- If there was an error in the shipped product (wrong item or damaged packaging)
- If the product has a manufacturing defect (an issue with roasting or grinding)
How to Request a Return or Exchange
Contact us as soon as possible (must be within 1 day of receiving the order) via: